Privacy Policy

This Privacy Policy describes how shop.haramain.com (the “Site” or “we”) collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.

 


Collecting Personal Information

When you visit our website, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support.

In this Privacy Policy, we refer to any information that can uniquely identify an individual as “Personal Information.”

We collect the following information:

1. Device Information

  • Examples: web browser version, IP address, time zone, cookie data, pages viewed, search terms, and how you interact with the Site.

  • Purpose: to ensure our Site loads correctly and to perform analytics to improve performance.

  • Source: collected automatically using cookies, log files, tags, and pixels.

  • Disclosure: shared with our platform provider, Shopify.

2. Order Information

  • Examples: name, billing/shipping address, payment info (credit card numbers), email, phone number.

  • Purpose: to fulfill orders, process payments, confirm orders, and detect fraud.

  • Source: collected directly from you.

  • Disclosure: shared with Shopify to complete transactions.

3. Customer Support Information

  • Purpose: to provide customer support.

  • Source: collected directly from you.

 


Minors

Our site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you believe your child has provided us with information, please contact us for deletion.

 


Sharing Your Personal Information

We only share your Personal Information with trusted service providers to fulfill your orders or comply with legal requirements.

  • Shopify powers our online store. Read their privacy policy here: Shopify Privacy Policy.

  • We may also share data in response to legal obligations or to protect our rights.

 


Behavioral Advertising

We use your Personal Information to show you relevant ads or marketing. For example:

  • Google Analytics helps us understand how visitors use our Site.
    Opt-out: Google Analytics Opt-out

  • We may share browsing or purchasing data with advertising platforms like Facebook or Google Ads.

You can opt-out of targeted ads through:

 


Using Personal Information

We use your data to:

  • Offer and deliver products

  • Process payments

  • Ship orders

  • Communicate with you

  • Provide offers, updates, or promotions

 


Your Rights (GDPR / CCPA)

If you are in the EEA:

We process your data based on:

  • Your consent

  • Contractual obligations (your order)

  • Legal compliance

  • Our legitimate business interests

If you are in California:

You have the right to:

  • Access your personal information

  • Request correction, deletion, or transfer
    To make such requests, contact us via the details below.

 


Cookies

We use cookies to personalize your experience and remember your preferences. Some cookies help with store functionality, while others help with marketing and analytics.

You can manage or disable cookies in your browser settings. More info: All About Cookies

 


Do Not Track

We do not alter our data collection in response to Do Not Track signals due to lack of consistent industry standards.

 


Changes to This Policy

We may update this policy from time to time for legal or operational reasons. Latest update: July 2025

 


Contact Us

For questions, concerns, or data requests, please contact:

support@haramain.com
Haramain LLC, Jeddah 23336, Saudi Arabia